MerchBots® empowers brands to transform passive brand merch, into interactive, data-rich 'phygital' experiences, bridging the physical and digital realms to foster meaningful customer engagement and insights via ai chatbots for brand merch.

MerchBots® Academy

Graduate your Brand Merch to Brand Ambassadors.

Meet MerchBots®—your brand’s smartest asset. Expertly trained with your specific sales and marketing content, these bots deliver personalized, context-rich dialogue that goes beyond mere engagement. Continuously updated every 24 hours, they’re not just smart; they’re perpetually smarter.

11
Characters can be used to train the MerchBots®
22
Average size novels‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎
76
Twelve-hour days to read this amount of data. Our MerchBots® digest this every day

Transform Static to Dynamic

Elevate Your Brand Merchandise with Intelligent Conversations Powered by MerchBots®

65%
Capture Rates

Increase customer engagement by up to 65% by transforming static brand merchandise into interactive experiences.‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‏‏‎‏‏‎

90
Relevance with qualitative Interactions

Achieve 90% relevance in conversations, ensuring that your brand communicates effectively and contextually with each unique user.

40
Bump in Retention Rates

Elevate user retention by 40% through the MerchBots®’ capability to offer tailored, real-time solutions and information

Your Brand Merch, comes to life.

From physical merch to phygital engagement. Generative AI powers your digital brand ambassador.

Imagine your brand merch as an ever-ready ambassador, chatting intelligently with users via smartphones. Your custom bot does more than talk; it troubleshoots, guides to resources, and triggers action—capturing vital data along the way for continual optimization and growth.

300
is the average, a consumer is exposed to a brand name or signage yearly—be it in-store, online, or out of home.
150
times a year is the average a consumer interacts with a brand, and its products and services.
40
is the average number of times a consumer receives a branded email each year.

No App.
No Download.
No Kidding.

Your Brand Ambassador 24/7/365
Experience frictionless engagement like never before.

A simple scan of the MerchBot® QR code, or a tap on a supplied NFC chip, launches a personalized, context-rich trained AI chatbot right on your smartphone. Extend this seamless connection from brand merch to websites, signage, and even POS displays – true omni-channel activations. Activating brand ambassadors with every touchpoint has never been easier.

⭐⭐⭐⭐⭐ - "MerchBots revolutionizes traditional brand merchandise..."

"MerchBots revolutionizes traditional brand merchandise, infusing it with digital 'superpowers'. By transforming traditional promo items into interactive experiences, it acts like a personal brand ambassador, deepening audience connections and engagement in a personal and contextual way. This innovative platform is essential for elevating brand presence and engagement in today's digital first environment".

Cliff Quicksell, CSP, MAS+, MASI Speaker | Motivator | Consultant | Author

"MerchBots are like a secret weapon in the world of promotional merchandise"

"Working with MerchBots and MagiCubes for DigiCert was a great experience. The MerchBots are like a secret weapon in the world of promos. The 3D MagiCubes were a big hit on their own. Then adding the MerchBot gave the client's MagiCubes a digital life of their own, making them not just cool giveaways, but real engagement like I've never seen before. The MagiCubes featured the client's logo and brand story, but also chatting with its own digital brand ambassador. For us distributors, it’s like stepping into the future of promo products. It's exciting, innovative, and honestly, it's just really fun to see how people interact with them."

Evan McBride Brand Makers

＂For any promotional campaign to be successful,...＂

"People do not buy goods and services. They buy relations, stories, and magic. For any promotional campaign to be successful, it's not just about the quality of your brand merch, but your ability to weave your brand into the lives of your target audience."

Seth Godin American author, businessman, marketer, and public speaker

"Every day we're saying, ‘How can we keep this customer happy?’ How can we get ahead in innovation by doing this because if we don’t, somebody else will."

Bill Gates Microsoft

"The key is to set realistic customer expectations, and then not just to meet them, but to exceed them – preferably in unexpected and helpful ways."

Richard Branson Virgin Group

"The playing field is poised to become a lot more competitive, and businesses that don’t deploy AI and data to help them innovate in everything they do will be at a disadvantage."

Paul Daugherty Chief technology and innovation officer, Accenture

Live Demo

This MerchBot® was trained on MerchBots.com and related documents about MerchBots®, AI, and Promotional Products. You can embed a widget like this on any page on your website.

How users engage with AI Merchbots® IRL.

Watch the Merchbots® Video

Product Overview

Your brand's unique voice, instilled in a smart AI chat-bot. Tailor-trained to resonate with your audience, making interactions truly meaningful.

Seamlessly connect with your customers wherever they are. From Brand Merch to Event Signage. From tactile to digital your brand goes phygital. Integrate your chatbot across your brands physical and digital presence.

Seamlessly integrate existing campaigns using dynamic QR Codes embedded with UTM tracking. Each campaign-specific code activates micro landing pages and MerchBots®, ensuring a unified, measurable experience.

Transform every QR scan or NFC tap into a journey mapped with actionable data. Our captivating micro landing pages offer users a choice—to chat, learn, or activate. It's not just engagement; it's a strategy aligned with Touch. Teach. Connect.®

Gain actionable insights at your fingertips. Monitor user interactions, sentiment, and engagement metrics to continually optimize your brand strategy.

Never lose sight of your campaign's performance. Real-time tracking that informs strategy, measures ROI, tracks attribution and helps you adjust on the fly.

No Coding Required

Schedule your DEMO to see what Merchbots® can do for your company!

Core Features

At MerchBots®, our mission is to revolutionize the way brands connect with their customers by fusing the physical and digital realms into seamless ‘phygital’ experiences. We empower you with actionable insights right at your fingertips, allowing you to monitor user interactions, sentiment, and engagement metrics in real-time. Our platform is designed to help you continually optimize your brand strategy, ensuring that you’re always one step ahead in this ever-evolving marketplace.

We believe in the power of AI to create meaningful, personalized interactions that go beyond mere transactions. With features like Custom-Trained MerchBots®, dynamic QR Codes, NFC chips, and intuitive Micro Landing Pages, we offer a comprehensive suite of tools that elevate every touchpoint along the customer journey. Whether it’s through brand merchandise, event signage, or digital platforms, our solutions are crafted to align perfectly with our core philosophy: “Touch. Teach. Connect.®”

Our ultimate goal is not just to create another tech solution but to build a platform that educates, engages, and enriches both brands and consumers alike. Join us in making this vision a reality, as we redefine what it means to connect in the modern world.

At MerchBots®, we recognize that every brand has a distinct identity, deserving of a finely tuned, individualized approach. That’s why our Custom-Trained MerchBots® are powered by either GPT-3.5 or GPT-4, the advanced natural language models used by OpenAI’s ChatGPT to craft humanlike interactions. These cutting-edge models ensure that our MerchBots® are meticulously tailored to align with your brand’s unique voice, objectives, and needs, transforming your merchandise into compelling ‘phygital’ experiences.

Our Custom-Trained MerchBots® are not just chatbots; they are an integral, intelligent extension of your brand’s identity. They go beyond mere interaction—these bots educate your audience, providing nuanced, context-aware insights about your brand. Equipped to respond to prompts like questions or requests, they offer authentic responses that’re virtually indistinguishable from a real person. This enables a level of connection that fosters loyalty and drives long-term growth.

“Touch. Teach. Connect.®” is not merely a tagline; it encapsulates the rich, interactive journey we pledge to create for your brand, all while leveraging the unparalleled conversational capabilities of GPT-3.5 and GPT-4.

Elevate your brand’s reach with our omni-channel distribution capabilities, designed to seamlessly connect with your customers wherever they are. From brand merchandise to event signage, we’ve got you covered.

Transition effortlessly from tactile to digital experiences as your brand goes ‘phygital’ with MerchBots®. Our Custom-Trained MerchBots® can be integrated across your brand’s entire physical and digital presence, ensuring a unified and consistent customer experience at every touchpoint. Whether it’s through NFC-enabled merchandise, QR codes on event banners, or digital platforms like websites and social media, your brand’s voice remains harmonious and engaging. “Touch. Teach. Connect.®”—it’s not just a tagline; it’s the interconnected journey we enable for your brand across multiple channels.

Unlock a new dimension of customer engagement with our advanced QR Code Generator, the key to transforming your physical brand merchandise into interactive ‘phygital’ experiences. Integrated with UTM tracking, our dynamic QR Codes and NFC chips offer a seamless way to measure and analyze customer interactions in real-time. When scanned, each QR code or NFC chip activates a micro landing page and your Custom-Trained MerchBot®, ensuring a unified, measurable, and deeply engaging customer journey.

But these QR Codes and NFC chips do more than just direct users to content; they serve as the gateway to personalized interactions with your MerchBot®. Acting as a digital concierge, the bot enriches the customer experience, offering tailored product recommendations and support, thereby enhancing brand loyalty at every touch point.

Whether you’re looking to revolutionize your brand merchandise or elevate your event signage, our QR Code Generator and NFC chips offer a versatile and effective solution. They go beyond merely driving traffic; they create meaningful, convertible connections. With MerchBots®, each scan or tap is not just a data point, but a significant step in your customer’s enriched journey with your brand.

Discover the power of effortless customer engagement with our Micro Landing Page Generator. Designed to turn every QR scan or NFC tap into a data-driven journey, our intuitive platform makes creating captivating micro landing pages a breeze. Each landing page offers users a choice—to chat, learn, or activate—perfectly aligning with our “Touch. Teach. Connect.®” philosophy.

When a customer interacts with a QR code or NFC chip, they’re ushered into a tailored brand experience. Whether it’s chatting with your Custom-Trained MerchBot®, learning about your offerings, or activating a promotion, each touch point is an opportunity for meaningful engagement and data collection.

The benefits are twofold: gain actionable insights through real-time analytics and segment your audience for more targeted marketing. It’s not just about creating touch points; it’s about crafting a cohesive, data-driven strategy that resonates with your brand.

With our Micro Landing Page Generator, you’re not just engaging customers; you’re guiding them on a curated journey that educates, connects, and converts.

Elevate your data-driven business processes with our comprehensive Campaign Tracking and Analytics feature. Real-time tracking keeps you informed on campaign performance, ROI, and attribution, allowing for agile adjustments. Our platform captures invaluable data from QR Code and NFC scans, such as unique users, engagement metrics, and chat logs and history.

What sets us apart is our focus on customer sentiment analysis. This nuanced data can be seamlessly integrated into your Customer Data Platform (CDP), providing a 360-degree view of customer engagement and sentiment. The insights gained not only inform your immediate campaign strategies but also enrich your overall customer profiles. MerchBots® powers your data-driven business processes to accelerate growth, empowering you to tailor future campaigns and business processes for maximum effectiveness and resonance.

With MerchBots®, you’re not just collecting data; you’re gaining actionable insights that feed into a holistic understanding of your customer interactions. This enables you to craft campaigns and strategies that truly connect, educate, and convert.

Get Phygital. Give your merch a voice today.

Frequently Asked Questions

What are MerchBots®?

MerchBots® are Generative AI chatbots that are trained on your data. Al brand merch can launch via an NFC Chip or dynamic QR Code that we supply. Now your brand merch goes phygital and gets a voice

How is training accomplished?

You can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website.

Where is my data stored?

The content of the documents are is hosted on secure GCP/AWS servers.

Will my MerchBot® be “On-Brand”?

Yes, you can give your chatbot a name, personality traits and instructions on how to answer questions ex. (only answer as a famous chef)

What problem does MerchBots® solve?

Traditional brand merchandise, signage, and collateral are static, lacking personalized and contextual engagement. MerchBots® revolutionizes this by turning your logo-only tactile objects and signage into smart brand ambassadors that assist customers 24/7

Are there any specific industries where MerchBots® can be particularly beneficial?

While MerchBots® can add value to any brand’s merchandise, they have significant applications in the promotional products industry, offering a massive value addition to traditional brand merchandise. This applies to the end user client, the promotional product expert, and the supplier manufacture of brand merch.

What are the technical requirements for MerchBots®?

The integration is frictionless—no app or download required. Businesses only need to provide textbased data sources, such as web pages, PDF documents, and known FAQs, for bot training, which can occur as frequently as needed. End users, simply scan a QR code, tap an NFC enabled product and your trained MerchBot® comes to life.

Can I customize the look of my MerchBot®?

Absolutely. Your MerchBot® can be customized to match your brand colors and include your logo. This ensures on-brand continuity across all your communication channels.

Can I share my MerchBot®️?

Of course! You can share your custom MerchBot®️ on your brand merch, website and all print collateral. Users can activate your MerchBot® via a custom dynamic QR code or an embedded NFC chip that we supply.

What analytics does MerchBots® offer?

MerchBots® provide comprehensive data analytics, including scan and activation data, total and unique users, and geo-activation data with a heat map. We also offer chat analytics for sentiment analysis and ongoing bot training.

Are the QR codes included?

Yes, dynamic QR codes and micro landing pages are included. UTM tracking is available. Using multiple QR codes provides campaign/event-level analytics.

How quickly can a MerchBot® be set-up and trained?

We can implement and deploy in as little as 10 days. However, we suggest to allow additional time for refined training. This is a dynamic process, so we can always update and train for the full term of the campaign.

Merchbots® Contacts